WE OFFER A FREE UK EXPRESS DELIVERY WITHIN THE UK* FOR ALL ORDERS £99 AND OVER
FREE UK EXPRESS VIA DPD (Order by Noon for delivery next working day ) - for orders over £99 .
*Delivery to Channel Islands, Isle of Man, Northern Ireland, Scilly Islands and the Scottish Highlands and Islands with a two day delivery as standard with next day and in certain locations. Please view the DPD website to check your location.
UK EXPRESS VIA DPD (Order by Noon for delivery next working day ) - for orders under £99 - £ 3.95
UK DPD Saturday Delivery (Order by Noon Friday) - £14.95
ROI DPD 2 Day Service - £9.95
USA & CANADA - £19.95.
REST OF WORLD - £24.95.
COLLECT FROM AIR & GRACE (West Dulwich, London) - FREE
- We aim to dispatch orders within 1 working day. Orders placed before noon will be dispatched same day. Orders placed at the weekend and bank holidays will be dispatched on the next working day. Sometimes during busy times it can take a little longer.
- To collect your order from our studio in West Dulwich - Just add "collect" as a note on the order and we will contact you to arrange a collection time. Collection times are flexible. Evenings and weekends are possible too. Alternatively you can email firstname.lastname@example.org to arrange a collection or studio visit to try on.
- Once your order is dispatched you will receive an email notification with your parcel tracking number.
- All orders are sent using a signed for service. If no one is available to receive the order our carrier will either re-attempt delivery or leave at an authorised collection point. You can also track the progress of your parcel using the tracking number provided in the dispatch email.
- You will recieve an email/text the morning of your delivery with an hour slot. Not going to be in? You can change your delivery date, address or time slot online. When a buyer changes the delivery to a safe place they assume responsibility for any loss.
- All shipping costs are non refundable.
- If you need your order quicker or have any queries please contact email@example.com and we will do all we can to accommodate your request.
Orders to countries outside the EU may be subject to import taxes and/or duties, which are applied when your package reaches your country. Your order is shipped on a DDU (delivery duty unpaid) basis. We are unable to estimate the amount of duties and taxes your package will incur as these charges are imposed directly by your local customs. Payment of these is necessary to release your order from customs. For more information, contact your local customs office.
Exchanges and Returns
For full details on Exchanges and Returns please click here