UK DELIVERY

FREE UK Standard Delivery for all orders £75 and over

UK Delivery Options

UK Standard Delivery via Royal Mail

FREE over £75, or £3.50 for orders £0-£74.99

Standard deliveries usually take 2-4 days to reach you from dispatch. We aim to dispatch the same working day if the order is placed before midday.

UK Express Delivery via DPD*

£6.95

Order by midday for delivery the next working day. Orders placed after midday will be dispatched the next working day.

UK Saturday Delivery via DPD*

£14.95

Order by midday on a Friday to receive your order the next day (Saturday). Orders placed after midday on a Friday will be delivered the following Saturday.

*Next Day Delivery Exceptions

Delivery to Channel Islands, Isle of Man, Northern Ireland, Scilly Islands and the Scottish Highlands and Islands can take an additional day to be delivered. Please view the DPD or Royal Mail website to check your location.

FAQ

When will my order be dispatched?

We aim to dispatch orders placed before midday Monday-Friday (not including public holidays) the same day. 

Sometimes during busy periods it can take a little longer, such as Christmas, and during sale time. 

Can I track my order?

You can track the progress of your parcel using the tracking number provided in the dispatch email. 

All orders are sent using a signed for service using photo evidence.

When will my order be delivered?

You will receive an email/text the morning of your delivery with an hour slot.

Not going to be in? 

You can change your delivery date, request a safe place or change your address online. When a buyer changes the delivery to a safe place they assume responsibility for any loss. 

INTERNATIONAL DELIVERY & DUTIES

All global orders are shipped with DHL

  • In order to give you a smoother and easier international ordering experience we’ve partnered with Global-E, an international payment and fulfilment partner, which simplify international orders for companies.
  • This means that we can provide our customers worldwide with a seamless localised shopping experience. 
  • Please note that your payment method is charged by *Global-e/Air&Grace* - this is shown at the checkout when you place your order.

FAQ

How much is delivery to my country?

Delivery costs will be presented at checkout, and this depends on the shipping country.

All global order are shipped with DHL.

Can I track my order?

You can check the progress of your delivery HERE.

Will the total amount include tax and duty charges?

Tax and Duty charges will be calculated and displayed at checkout so the total price at checkout includes shipping, import duty, and taxes. 

There will be no further charges applicable to receive your parcel.

Exchanges And Returns

For full details on Exchanges and Returns please click here or use the link below:

If you have any queries, please contact hello@airandgracelondon.com and we will do all we can to accommodate your request.

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