Sample Sale Terms and Conditions
All Sales Final Policy
- All Sales Are Final: All sales of products which contain the name ‘sample sale’ are final. This policy is offered in addition to your legal rights.
- No Returns or Exchanges: We do not accept returns or exchanges on any items which contain the name ‘sample sale’ purchased from the sample sale. We encourage you to consider this policy before finalising your purchase.
- Sold as Seen: Each sample available for purchase is sold in the condition as seen. Please carefully review the product details and images provided before making your purchase decision.
- Quality Assurance: While we strive to maintain the highest standards, please note that as these items are part of our sample sale, they may exhibit minor imperfections or variations. This is a natural aspect of sample items and does not qualify for returns or exchanges.
- Defective or Damaged Items: In the unlikely event that you receive a defective or damaged item, please contact our customer service within 48 hours of receiving the product for further assistance.
- Size and Fit Consideration: Please ensure to refer to our size guide and product descriptions for accurate sizing and fit information. We recommend reviewing this information carefully to make an informed purchase.
- Final Review: Before completing your order, please double-check your cart to confirm the items, sizes, and quantities are accurate, as changes or cancellations cannot be made once the order is placed.
- Delivery: Please select the 'X Sample Sale' option for delivery at checkout. Orders will be dispatched via Royal Mail’s Tracked 48 service, which will take 2-3 days to reach you after dispatch. Please allow 5-7 working days for orders to be dispatched, you will receive an email with tracking information once they are on their way to you.
- UK only: The online sample sale products are only available for delivery to a UK address.
- Contact: If you have any queries relating to these terms, please contact us.
- The Footwear and Accessories Collective, T/A Air & Grace reserve the right to remove this offer at any point, without notice.